Rates & Insurance

Psychological testing is a procedure which measures and identifies an individual's current functioning intellectually, educationally, and behaviorally in order to arrive at a proper diagnosis and to guide treatment options. Our comprehensive psychological evaluation usually requires multiple testing days. 

The Intake meeting is your first appointment at ACAPS. Our goal is to provide you with the most appropriate and thorough psychological evaluation we can to meet the needs of you and your family.

At this appointment, the psychologist will evaluate your needs to determine how many sessions and which specific tests will be required. After the completion of your testing sessions, you will have a feedback session with your evaluator scheduled where your results will be explained in detail.

Outpatient health benefits have become very complex and time consuming with the availability of different benefit plans and policies. It is sometimes difficult to determine how much coverage is available from your insurance company. Some managed healthcare plans require authorization before they provide reimbursement for services. These plans are often limited to short-term treatment approaches, which are designed to address specific problems that are interfering with a person’s typical level of functioning. Our treatment plans, recommendations, and treatment interventions are based on clinical needs, not insurance limitations. For example, it may be necessary for you to seek approval from your insurance company ahead of time if you would like to receive additional services. Your insurance carrier may deny services or otherwise place limitations on services. If insurance will not cover continued therapy, we provide self-pay options, if applicable. 

For each visit to our office, we will ask you to provide the information that is required to verify your insurance coverage and file your insurance claim. Your insurance is a contract between you and your insurance provider, and it is your responsibility to understand your insurance plan coverage. We encourage you to contact the number on the back of your card to review and verify your benefits. Not all services are a covered benefit in all contracts. You are ultimately responsible for 100% of charges, even if your insurance denies coverage.

 Please check your coverage carefully by asking the following questions:

  • Do I have psychological or neuropsychological insurance benefits?
  • What is my deductible and has it been met?
  • Is a referral required from my primary care physician?

What do I do if my insurance doesn't cover psychological testing or therapy?

For those without insurance or who wish not to use insurance, pricing quotes are available upon your initial consultation. We may be able to offer a congruent payment plan. No interest or fees are assessed with payment options. Restrictions may apply.    

Payment  Cash, check, and all major credit cards accepted for payment. We also accept the following forms of insurance: 

+Blue Cross Blue Shield     

 +Champ-VA 

+NC Medicaid                        

+Coventry 

+NC Medicare                        

+Medcost

+Aetna                                      

+NC Health Choice

+Medcost                                

+National Assoc. of Letter Carriers 

+Cigna 

+United Healthcare 

+ Most Major Commercial Insurances.  

***Please keep in mind that appointments are timeslots specifically reserved for you. We require at least 24-hours advance notice if you are unable to keep your scheduled appointment. As a courtesy, we offer appointment reminder calls, which will give you the option to cancel or reschedule at that time. However, it is ultimately your responsibility to keep track of your appointments whether you receive a reminder call or not.

Patients who arrive fifteen minutes late or more will be rescheduled. 

A $120 “no show” fee is accrued for individuals who fail to show up to their therapy/treatment appointments or to give advance notice (unless due to inclement weather or medical emergencies such as ER admittances or hospitalizations). Please note, due to the considerable planning and preparation that must occur prior to appointments for psychological evaluations, the no-show/late-cancel fee is $200. If you cannot attend your scheduled appointment, be sure to call at least 24 hours ahead of time to cancel so as not to incur a fee. Please remember that confirmation reminders from us are only a courtesy. Our failure to confirm your appointment does not relieve you of your responsibility to cancel your appointment. 

Patients with repeat cancellations or missed appointments may be discharged from our practice. Please note: Medicaid patients will not be charged for missed appointments or late cancellations. Medicaid patients who do not show for their appointments may be discharged and not allowed to reschedule.

Schedule Online  Request a call from our scheduling department online here.

Contact  Questions? Please contact us for further info

Contact Us

LOCATION

Appalachian Psychological Services

Availability

Monday:

9:00 am-5:00 pm

Tuesday:

9:00 am-5:00 pm

Wednesday:

9:00 am-5:00 pm

Thursday:

9:00 am-5:00 pm

Friday:

9:00 am-5:00 pm

Saturday:

by appointment only

Sunday:

Closed